Privacy Policy

This privacy policy describes how Xedo (“we”, “us”, “our”) collects, uses, and protects your personal
information when you use our website (Xedo.co.za) and services. We are committed to protecting your
privacy in strict compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect
   We collect information that you provide directly to us, such as when you create an account, make a
   purchase, or contact us for support. This may include your name, email address, physical/mailing
   address, phone number, and payment information.
   
2. How We Use Your Information
   We use the information we collect to:
   Process and fulfill your orders efficiently.
   Send you order confirmations, shipping tracking, and updates.
   Respond to your comments, questions, and customer service requests.
   Improve our website functionality and service offerings.
   Send you marketing communications (only with your explicit consent).
   
3. Information Sharing
   We do not sell, trade, or rent your personal information to third parties. We may share your information
   with trusted service providers (such as Payfast for payment processing and our courier partners) who
   assist us in operating our website and conducting our business, provided those parties agree to keep this
   information strictly confidential and compliant with POPIA.
   
4. Data Security
   We implement appropriate physical, technical, and administrative security measures to protect your
   personal information against unauthorized access, alteration, disclosure, or destruction.
   
5. Your Rights
   You have the right to access, update, or request the deletion of your personal information at any time.
   You may also opt out of receiving any marketing communications from us by using the “unsubscribe” link
   in our emails.
   
6. Cookies
   We use cookies to enhance your experience on our website. You can choose to disable cookies through
   your browser settings, though this may affect the functionality and personalization of the site.
   
7. Changes to This Policy
   We may update this privacy policy from time to time to reflect legal or operational changes. We will notify
   you of any changes by posting the new policy on this page.

Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Email: xedo2026@gmail.com
Phone: 0842803304
Physical Address: 28 High Road, Fordsburg, Johannesburg, South
Africa, 2092